Incident S3 CORP-40345
Incident Report for UnaBiz
Please be advised there was an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference


Service Impact
Uplink messages capture - DELAYED
Uplink message storage and archiving - UP
Uplink callbacks dispatch - DELAYED
Downlink sequences - DEGRADED
Downlink customer platform call backs - DEGRADED
API service - DEGRADED access - DEGRADED

Start Date and Time
11/08/23 14:30 PM CET

End Date and Time
11/08/23 14:45 PM CET

Root cause analysis
An incident occured for 15mn on the Sigfox Public Cloud, that delayed UL treatment, and thus may have impacted the downlink success rate during the incident time window.
Analysis of the root cause is still on-going.
Posted Nov 08, 2023 - 15:00 CET
This incident affected: IoT Connectivity Service (Uplink, Downlink, Callbacks) and Operations Support System (OSS) (API, GUI