UnaBiz

All Systems Operational

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UnaBiz publishes our most up-to-the-minute information on service availability here. Check back here any time to get current status information, or subscribe to be notified of interruptions or degradations to each individual service, via email, SMS and RSS and Atom feeds.

Uptime over the past 90 days. View historical uptime.
Operations Support System (OSS) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
GUI backend.sigfox.com Operational
90 days ago
100.0 % uptime
Today
IoT Connectivity Service Operational
90 days ago
99.98 % uptime
Today
Uplink Operational
90 days ago
100.0 % uptime
Today
Downlink Operational
90 days ago
99.95 % uptime
Today
Callbacks Operational
90 days ago
99.99 % uptime
Today
Business Support System (BSS) Operational
90 days ago
100.0 % uptime
Today
Sigfox Services Operational
90 days ago
100.0 % uptime
Today
UnaConnect Singapore Operational
90 days ago
100.0 % uptime
Today
Network API Operational
90 days ago
100.0 % uptime
Today
GraphQL V2 Api Operational
90 days ago
100.0 % uptime
Today
UnaConnect Paris Operational
90 days ago
100.0 % uptime
Today
GraphQL V2 Api Operational
90 days ago
100.0 % uptime
Today
Network API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Incident S2 CORP-45409 on Sigfox Network
Resolved - The incident is confirmed as Resolved after the monitoring period.
We will continue investigating and proceed to corrective actions, and build a detailed Incident Report
Apr 13, 14:13 CEST
Monitoring - The downlink service and the backend have been restored.
All services should be nominal.
We are still closely monitoring the situation and will continue investigating on the root cause.
A Problem Management process will be held, and an Incident Report will be communicated as soon as we have determined the root cause.
Apr 13, 06:18 CEST
Identified - The issue has been identified.
Callbacks instances have been restarted following a lock of the services.
Impact on callbacks success rate seems low due to retry mechanisms, only delayed dispatching.
Downlink sequences have been impacted due to this delay.
Backend portal is down but does not impact the connectivity services, messages are still processed.
Apr 13, 03:23 CEST
Investigating - Please be advised there is an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-45409

Severity
S2

Service Impact
Uplink messages capture - UP
Uplink message storage and archiving - UP
Uplink callbacks dispatch - FAILING
Uplink callbacks retrieval ("callback not sent" status) - WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT
Downlink sequences - FAILING
Downlink customer platform call backs - FAILING
API service - UP
backend.sigfox.com access - UP

Start Date and Time
04/13/26 02:09 AM CEST

Root cause analysis
Analysis on-going
Apr 13, 02:45 CEST
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

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