UnaBiz
All Systems Operational

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UnaBiz publishes our most up-to-the-minute information on service availability here. Check back here any time to get current status information, or subscribe to be notified of interruptions or degradations to each individual service, via email, SMS and RSS and Atom feeds.

Operations Support System (OSS) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
GUI backend.sigfox.com Operational
90 days ago
100.0 % uptime
Today
IoT Connectivity Service Operational
90 days ago
99.97 % uptime
Today
Uplink Operational
90 days ago
100.0 % uptime
Today
Downlink Operational
90 days ago
99.93 % uptime
Today
Callbacks Operational
90 days ago
100.0 % uptime
Today
Business Support System (BSS) Operational
90 days ago
100.0 % uptime
Today
Sigfox Services Operational
90 days ago
99.49 % uptime
Today
UnaConnect Singapore Operational
90 days ago
100.0 % uptime
Today
Network API Operational
90 days ago
100.0 % uptime
Today
GraphQL V2 Api Operational
90 days ago
100.0 % uptime
Today
UnaConnect Paris Operational
90 days ago
100.0 % uptime
Today
GraphQL V2 Api Operational
90 days ago
100.0 % uptime
Today
Network API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024
Resolved - This incident has been resolved.
Jul 20, 20:02 CEST
Monitoring - Please be advised that there was an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-42160

Severity
S3

Service Impact
Uplink messages capture - DELAYED
Uplink message storage and archiving - UP
Uplink callbacks dispatch - DELAYED
Downlink sequences - DEGRADED
Downlink customer platform call backs - DEGRADED
API service - DEGRADED
backend.sigfox.com access - DEGRADED

Start Date and Time
20/07/24 14:25 PM CET

End Date and Time
20/07/24 14:50 PM CET

Root cause analysis
An incident occured for few minutes on the Sigfox Public Cloud, that delayed UL treatment, and thus may have impacted the downlink success rate during the incident time window.
It was caused by a shut down of a VM (Virtual Machine) handlinga part of the live/hot database management. This was likely caused by our Cloud service provider. All services are back to nominal but we are monitoring the situation.

Jul 20, 15:09 CEST
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:00 CEST
Scheduled - It is necessary to perform a maintenance intervention on the Sigfox Cloud. You will find below the maintenance type, reason for change and service impact.

- Reference
OPS-3616

- Maintenance Type
OSS Release 13.6.1

- Reason for Change
Small patch

- Service Impact
There should be no impact on the services.

Jul 9, 16:37 CEST
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.