Incident S2 CORP-39012 on Sigfox network
Incident Report for UnaBiz
Resolved
The incident was resolved and message processing was back to normal at 3:12 pm CEST.
Posted May 02, 2023 - 18:26 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 02, 2023 - 15:45 CEST
Investigating
Please be advised there is an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-39012

Severity
S2

Service Impact
Uplink messages capture - UP
Uplink message storage and archiving - UP
Uplink callbacks dispatch - UP
Uplink callbacks retrieval ("callback not sent" status) - WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT
Downlink sequences - UP
Downlink customer platform call backs - UP
API service - UP
backend.sigfox.com access - UP

Start Date and Time
04/02/23 02:13 pm CEST

Root cause analysis
Analysis on-going
Posted May 02, 2023 - 14:27 CEST
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